Ask HIF

Home ›Help ›Pet Insurance

Pet Insurance

Sort by:

What percentage of my vet expenses am I covered for?

What excess applies to HIF Pet Insurance?

What is considered a pre-existing condition for my pet?

What is a collection fee?

Why did HIF introduce pet insurance?

Why do I need Pet Insurance?

Why should I choose HIF Pet Insurance?

Can I switch to HIF Pet?

How do you calculate my premium?

Can I visit a vet of my choice?

Can all pets be insured?

What isn’t covered under HIF Pet Insurance?

How do I make a pet insurance claim?

Can I insure more than one pet?

How can I pay my pet insurance premiums?

How do I renew my policy?

How do I cancel my policy?

Will my premium increase every year?

Will my premium increase even if I don’t submit claims?

Is my premium calculated the same way as my Private Health Insurance?

Does HIF insure adopted pets?

Can I seek pre-approval of my Pet’s upcoming treatment?

How do I update or change my Pet policy details?

How do I apply for a Pre-existing Condition Review?

What is a pre-existing condition?

Will HIF cover my pet’s pre-existing conditions?

Are hereditary and congenital defects covered?

What kind of vet consultations can I claim under my policy?

What Waiting Periods apply?

Knowledge base

Ask us a question
Enter a question or keyword. eg. 'What is..', 'How do I..'

Looking for something else? Browse the HIF Knowledge Base