How do I order a new membership card?

It's easy! To order a new membership card simply follow the steps below: 

  1. Login to our Online Member Centre 
  2. Click on the 'Useful Tools'' tab
  3. Select 'Order a new membership card'. 

This will automatically generate a request in our system and your new membership card will be delivered to your mailbox within 10 working days. 

Alternatively, you're welcome to call us on 1300 13 40 60 or email your request to

Useful links