How do I order a new membership card?

It's easy! To order a new membership card simply follow the steps below: 

  1. Login to our Online Member Centre 
  2. Click on 'My Profile'' in the top right hand side
  3. Select 'Order a new membership card'

This will automatically generate a request in our system and your new membership card will be delivered to your mailbox within 10 working days. Your old card will automatically expire 30 days after you request a new one.

Alternatively, you're welcome to call us on 1300 134 060 or email your request to hello@hif.com.au, or select "Order a card" on the HIF App. 

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