• Health Insurance
    • Cover For
      • Hospital cover
      • Extras cover
      • Visitor cover
      • Dental
      • Optical
      • Ambulance
    • Compare Cover
      • Compare all hospital
      • Compare all extras
    • Useful Links
      • Switch to HIF
      • Why have private health insurance
      • What is excess
      • Find an Access Gap Specialist
      • LHC Calculator
    Discover Hospital Cover Options
    Get a Quote Retrieve a Quote
  • Pet Insurance
    • Pet Insurance
      • Pet Insurance
      • Get $50 Off
    • Pet Insurance Explained
      • Testimonials
      • How to Claim
      • Pre-Existing Conditions Explained
      • FAQs
    • Useful Links
      • Pet Pawtal Login
      • Download a PDS
      • Useful Documents
    Get $50 Off Pet Insurance
    Get a Pet Quote
  • Travel Insurance
    • Travel Insurance
      • Travel Insurance
      • Travel Checklist
      • How to Claim
    • Useful Links
      • Download a PDS
    Important tips and info for smart travellers
    Get a Travel Quote
  • Members
    • How to
      • Make a Claim
      • Check my cover
      • Change my details
      • Make a payment
      • Order a card
    • Useful Links
      • Member Benefits
      • Manage cover on the go
      • Member Charter
      • Fund Rules
      • LHC Calculator
    • FAQs
      • COVID-19 Updates
      • Tax Statement
      • How to get the most out of your membership
    Member Benefits
    Members Login Make a Claim
  • Health & Wellbeing
    • Health & Wellbeing
      • Medicinal Cannabis
      • Mental Health Navigator
      • Telehealth
  • Blog
FAQs
Member Login1300 134 060
Menu
  • Skip to content
  • Home
  • About Us
  • Make a Claim
  • Contact Us
  • News
  • Reviews
  • Member Login
  • 1300 134 060

Navigation

Get a QuoteFAQs
Close
Ask HIF
Home ›Help ›Claiming Information

Claiming Information

Sort by:

  • Default
  • Most Recent
  • Most Viewed
Are benefits paid on a financial or calendar year basis?
Can I claim for day surgery?
Can I claim on optical items purchased from overseas?
How do I claim for a medical procedure?
How do I claim for my gym membership?
How do I make an Extras claim?
How do I use the HIF Member app?
I have found an old provider receipt. Can I still claim it?
Is there a maximum amount I can claim per day?
What is a non-contracted hospital?
What is HICAPS?
Where can I find a list of healthcare providers?
Where can I find a claim form?
Does my HIF policy cover me outside of Australia?
What's covered for Members who need an ambulance?
Am I covered for diabetes?
Can I claim for swimming classes?
Can I claim for MRI scans?
Can I claim for psychology?
Why was my claim rejected?
How to Claim
Can I claim for services purchased outside of Australia?
Can I make a claim online?
How do I claim for workers compensation?
How can I check my claims history?
I want to report a HIF Member App Error
Can I claim for an insulin pump?
Does HIF pay a benefit towards medicinal cannabis?
Medicinal Cannabis And Treatment Access
Can I claim on Pulse Electro-magnetic Field (PEMF) pain management devices?
Extras Telehealth Benefits
Knowledge base
  • Private Health Insurance Reforms8
  • Clinical Categories38
  • Privacy Week 2019 (Staff only)10
  • PHI Reforms FAQ (Staff Only)7
  • Mental Health Reforms (Staff Only)19
  • General Information (Staff Only)16
  • Short Links (Staff Only)2
  • GoldSaver Hospital Closure (Staff Only)7
  • New Ex gratia delegations June 2018 (Staff Only)6
  • Claims Module (Staff Only)3
  • Tax Time FAQs (Staff Only)31
  • Home nursing infusion centre (HSS) - termination (Staff Only)13
  • Rate Change FAQs 2019 (Staff Only)33
  • No Maternity Hospital + Mid Extras FAQs (Staff only)11
  • HIF Pet Insurance FAQs (Staff Only)18
  • Basic Working Visa $500 (Staff Only)1
  • Product Changes (Staff Only)2
  • Providers2
  • Health Insurance Information25
  • Member Information46
  • Joining HIF9
  • Hospital Cover22
  • Extras Cover27
  • Overseas Visitors Cover16
  • Maternity Cover6
  • Dental Cover7
  • Claiming Information32
  • Government Legislation16
  • General Info About HIF9
  • Pet Insurance29
  • Customer Feedback1
  • Staff Knowledge4
  • Dental Item Numbers9
  • Rate Change FAQs (Staff Only)29
  • Hospital Cover (Staff Only)1
  • HIF Member App (Staff only)1
 

Insurance

  • Health Insurance
  • Hospital Insurance
  • Extras Insurance
  • Visitors Insurance
  • Travel Insurance
  • Pet Insurance
  • Get a Quote
  • Retrieve a Quote

Extras Cover

  • Extras Cover
  • Dental Cover
  • Optical Cover
  • Chiro Cover
  • Osteo Cover
  • Physio Cover
  • Healthy Lifestyle Cover
  • Ambulance

Useful Links

  • Make a Claim
  • Member Login
  • Member Benefits
  • Forms Library
  • HIF Blog
  • LHC Calculator
  • FAQs
  • Sitemap

HIF

  • About HIF
  • Contact Us
  • Careers at HIF
  • Annual Reports
  • Newsroom
  • Legal Stuff
  • Website Terms of Use
  • Privacy Policy
HIF proudly supports:
  • logo-perth-wildcats
  • logo-st-john-giving
  • logo-aus-marriage-equality
  • logo-amanda-young-foundation
carbon-neutral Finder Award
Australia’s first certified Carbon Neutral health fund since 2008.
Health Insurance Fund of Australia Limited (HIF)
Whadjuk Country, 100 Stirling Street, Perth WA 6000
ABN 84 607 276 950
100% for members
© 2022   HIF - Health Insurance Fund of Australia | Made by Clue with Mintox

    Ask us a question
    Enter a question or keyword. eg. 'What is..', 'How do I..'

    Looking for something else? Browse the HIF Knowledge Base