We respect your privacy and recognise the importance of keeping your personal information confidential, as bound by the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (as amended).

Our Privacy Policy has been compiled to outline how your personal information is handled, and the steps we take to ensure your privacy.

  Download our Privacy Policy Statement

HIF & data breaches: all you need to know.

Maintaining the privacy of health information has always been central to the relationship of trust and confidence between HIF and our Members.

In addition, there can be significant penalties for a breach, as well as the possibility of negative publicity and damage to a Member’s reputation. Even a single breach of Member privacy has the potential to cause serious harm and may be notifiable.

We have put in place stringent controls to protect Members’ personal data, including an action plan in the unlikely event that a Member's details had accidentally been disclosed to an unauthorised person.

We would have to respond if, for example, we discovered Member details had accidentally been disclosed; your medical history had been sent to the wrong person; or a staff member had inappropriately accessed Member records.

If you have any queries about our privacy policy or how data breaches are handled, please don't hesitate to phone us on 1300 13 40 60 or email our team on hello@hif.com.au