| Justin James Executive Leader |
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Justin's job is to lead our team to deliver the very best health fund for our community. Having worked in the health care sector for over ten years, Justin is extremely passionate about renewing member confidence in the industry, whilst also improving the value that HIF members receive from their cover. He loves working with diverse-minded people who are committed to listening, connecting and delivering an awesome member experience. Justin spends his spare time enjoying the many new experiences WA has to offer and is always on the hunt for interesting and unusual fungi.
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| Glenn Oellermann Financial Leader |
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Glenn is our numbers guy. He's been working at HIF since 2005 (when he headed up what was then our commercial team). He played a pivotal role in HIF’s growth and development into a national member-focused health fund and is committed to the ongoing financial sustainability of HIF. When he's not chasing a dollar around the balance sheet, you’ll find him fishing in the ocean or a mountain stream and enjoying the great outdoors.
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| Belinda Goosen Risk Leader |
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Belinda is our Risk Leader. Her role is to protect the HIF community from unwanted risks and to build an internal culture that has the resilience to always do the right thing for our members. Prior to moving to Australia, she was a Senior Manager at Ernst & Young South Africa, advising multiple companies on all things risk-related. In her spare time, she enjoys spending time with her family, including her highly energetic puppy Ruby, and immersing herself in a good crime novel.
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| Nikesh Hirani Data & Proposition Leader |
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Nikesh leads our Product, Health Services and Data Analytics teams and has worked in private health insurance for more than 10 years. He and his team are focussed on providing data driven insights to ensure the sustainability of HIF’s product portfolio while also looking for opportunities to continually improve member value. Nikesh made the move to Melbourne on the cusp of the global pandemic and is enjoying finally being able to explore the city. When he’s not at work he loves playing and watching sports, especially football (real football that is, soccer) and cricket though he recognises he may be waiting a long time to see England win the Ashes in Australia.
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| Jennifer O'Brien Culture Leader |
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Jen is people person! With over 15 years of HR experience across diverse industries and locations, from Ireland to the Middle East and now Australia, she firmly believes that a successful business is built on an engaged and supported team. Jen is dedicated to making HIF a place where people enjoy their work, so they’re inspired to deliver the best experience for our members. Jen leads our Diversity, Inclusion, and Reconciliation initiatives, with a strong commitment to creating a workplace where everyone not only feels welcome but also empowered to bring their authentic selves. Outside of work, you’ll find her training for her next marathon.
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| Elizabeth Lefort Marketing Leader |
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Liz leads our Marketing team in developing brand, communication and member programs that are creative in nature, but underpinned by business insights and data. She trusts her gut instinct and is always looking at ways to inspire and motivate people. Liz is forever curious and continuously learning; from her team, industry peers, other brands and market trends. The best part of the job for Liz is when she sees her team's marketing actions positively impacting members and the business. When not in the office Liz is on the seemingly endless hunt for the ultimate frizzfree hair product.
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| Trudy Adams Strategy Leader |
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Trudy leads our Strategy and IT teams and loves working for organisations that are focussed on its members, people and community, which is why HIF was the perfect fit. Having worked in strategy and consulting for most of her career, her passion is to turn complex business issues into business improvements. Amongst many passions, she's on a mission to find the best chicken sandwich this country has to offer.
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| Troy Cook Head of IT and Information Security |
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Troy is our technology guy. With over 25 years’ experience in IT/Cyber roles across a range of industries for some of the largest organisations in Australia, he’s convinced great technology liberates our teams to deliver outstanding member outcomes. When he is not studying for the next technology certification, Troy can be found racing dragon boats or dusting off the guitar.
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| Chloe Leray Business Support Manager |
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Chloe is our Business Support Manager, which means she's accountable for business planning, administration and leadership activity plus more. Her previous experience is in business support roles, having worked in different countries across the globe (including the UK, France, South Africa and the Caribbean). When she's not working, you'll find her enjoying the beautiful Australian outdoors either paddle boarding, kayaking or scuba diving.
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