How do I claim for workers compensation?

Workers Compensation and Dual Insurance Benefits cannot be claimed and are not payable by HIF where you have or can claim benefits or compensation (in full or in part) for treatment, goods or services from a third party including Workers Compensation or Public Liability sources, your employer or any other Insurance policy.

For any compensation related enquiries (e.g. worker's compensation claims), please email compensation@hif.com.au.

Rules governing compensation claims

If you’d like HIF to continue paying your medical claims benefits prior to the acceptance of your compensation claim, we’ll send you a ‘Provisional Payment Form’ to complete and return to us.

Once we receive your completed form, we may consider paying benefits in-line with your policy until your claim has been accepted by the third-party insurer. In those instances, the benefits being covered are done so on the understanding that any costs incurred by HIF will be reimbursed in full once the claim has been accepted or settled.

If the third-party insurer accepts liability for your claim, HIF won’t pay any benefits for the injury, illness or medical condition to which the accepted compensation claim relates. In that instance, you’ll need to claim those costs directly from the third-party insurer.

If you’re settling a claim, please speak to the defendant/third-party insurer about including an allocated amount to cover future medical expenses. HIF is not required to fund any future medical expenses which relate to the medical incident for which the compensation claim was made.

If you would like to read the HIF Fund Rules in relation to compensation claims, please see our Fund Rules.