Good question; and the quick answer is - we don't have provider lists! At HIF, we pride ourselves on maximising your choices. So, unlike some other health funds that pay lower rebates if you don’t use one of their “contracted", “preferred” or "participating" Extras providers, with HIF you’re free to visit whichever provider you choose within Australia. Our only requirement (for legal reasons) is that HIF Members must use healthcare providers who are legally qualified to practise in Australia, and are therefore considered 'approved' by HIF. So as long as your chosen dentist, optician, physiotherapist, chiropractor or other type of Extras provider is HIF-approved, you're free to use whichever one you want and still claim the same great rebates.
What's the catch?
There isn't one. Our only requirement (for legal reasons) is that HIF members must use healthcare providers who are legally qualified to practise in Australia, and are therefore considered 'approved' by HIF. So as long as your chosen doctor, dentist, optician, physiotherapist, chiropractor or other type of healthcare provider is HIF-approved, you're free to use whichever one you want.
How do I know if my chosen provider is approved by HIF?
Don't worry, it's easy to find out - just contact us for confirmation prior to undergoing any treatment.
Related links:
- Find out how to make a claim with HIF
- Complete our Benefit Estimate Form to find out how much rebate you can claim for a specific service
- To find your nearest e-claiming enabled Extras service provider, please visit the HICAPS website.