An admission is the period of time during which a person is admitted as an inpatient for a condition or illness into an approved hospital/day facility for the purpose of receiving hospital treatment until the time they are discharged from the hospital/day facility. If you'd like to request a benefit estimate in advance of any admission, please ask your doctor or specialist to provide you with a list of the items you'll be billed for (including fees for each item), then complete our online benefit estimate form. Alternatively, you are welcome to call us on 1300 134 060 and we can provide a benefit estimate over the phone.