HIF Second Opinion is a complimentary service for HIF members on selected Hospital and/or Extras policies. It gives eligible members access to the Teladoc Health's network of the world's leading medical specialists, enabling you to get a second opinion on any diagnosis, condition or treatment, and help you make confident medical decisions. Plus, eligible HIF members get access to the online medical advice portal, giving you the opportunity to submit questions to a panel of experienced Australian GPs, access expert insights and use their online symptom checker.
What conditions are covered by HIF Second Opinion?
From providing peace of mind, through radically improving treatment, outcomes and even saving lives, Teladoc Health's gives you remote access to some of the medical profession’s leading minds across more than 450 specialities and sub-specialities of medicine. Through the Teladoc Health's network, HIF Second Opinion gives you access to professional medical guidance to help a range of issues including:
- Heart issues, heart attacks and strokes
- Knee, joint and back pain
- Different types of cancers and tumours
- Digestive and stomach issues
- Any other health condition causing concern
It cannot be used for emergency or dental conditions.
How do I access HIF Second Opinion and get started?
HIF members who hold an eligible Hospital, and/or Extras policy can access the Teladoc Health's network as often as they like. Simply call the dedicated HIF Second Opinion hotline to Teladoc Health's on 1800 117 092 or visit hifvirtualcare.com.au.
The Best Doctors team will take your details and arrange for the most qualified expert in their global network to review your case. After they have received all of your medical records, their experts will send you a detailed report with their view on your diagnosis and treatment plan, as well as answering any questions you may have about your condition.
Visit our dedicated HIF Second Opinion page to learn more about this outstanding service.