Absolutely! Our members mean everything to us (after all the more members we have, the better value we can offer everyone) and the more people we can help to lead healthier lives. That’s why we have a member referral program in place, whereby if you refer someone to HIF and they mention your name at the time of joining, you’ll also receive a $70 eftpos card. There’s also no limit to how many rewards you can earn, so every referral that results in a new policy means another $70 eftpos card for you. Visit our Exclusive Member Rewards page to find out more.
When a customer cancels or switches their health cover to HIF, we will provide or request from their other insurer, a document called a Clearance Certificate. The certificate provides HIF with all the details we need in order to confirm and finalise the customer's new policy with us, such as: their length of membership with their old fund, their product description, any waiting periods that may still be outstanding on their old policy, previously paid claims in the past 12 months; and any Lifetime Health Cover loading that may apply on hospital cover. The previous fund then has 14 working days to supply the certificate to HIF.
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