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Please note: In addition to the exclusions listed in the table above, there's a few other situations where you won't be covered by HIF:

The following services are not covered under any of our Hospital policies:
  • Any treatment, service, pharmaceutical item or device, or circumstances of provision which is:

    - Not approved for payment by Medicare or the Therapeutic Goods Administration (TGA)
    - Does not meet the requirements or standards legislated under the  Private Health Insurance Act  (2007), including in-hospital services such as high cost drugs, experimental drugs, procedures, Medical Devices and Human Tissue Products and technologies
  • Any treatment or service provided as an outpatient (i.e. when you’re not admitted as an inpatient) or where you’re not being treated by an approved hospital substitute service
  • Charges raised by your dentist for dental surgery in hospital. If you wish to claim a benefit towards the dentist’s fees you’ll need to hold Extras Cover
  • Any treatment or service provided outside Australia
  • Any treatment or service for a patient who’s not eligible for Medicare benefits for  example, cosmetic surgery
  • Any treatment or service where a patient has the right to claim costs from a third party (e.g. another private health insurer, Workers’ Compensation or motor vehicle  insurance)
  • Any treatment or services by a provider who is not recognised by HIF
  • Respite care. 
 

Hospital Cover Health Insurance

Learn more about Hospital cover with these knowledge base articles:
 

Can I have medical treatment at home?
Do waiting periods apply for hospital cover?
Does HIF cover sex reassignment surgery (SRS)?
What does accommodation mean?
What does admission mean?
What is an excess?
What is a pre-existing condition?
What is AccessGap Cover?

 
 

 

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    Important Note

    From 17 August 2022 HIF’s Travel Insurance will be offered through Allianz Global Assistance.

    For policies issued before 17 August 2022, Cover-More will continue to assist you with your queries by calling 1300 889 573.