Can I claim for online dental services?

Great question! We’ve recently noticed an increase in queries regarding online dental services. It’s important to note though, that a benefit will only be applicable if the dental treatment/service is completed as an in-person consultation with a registered dentist who is approved by HIF for these services.

A benefit from HIF will not be payable if the service is provided as a:

  • Picture
  • Video
  • Telephone or
  • Online consultation.

If you’re planning to have dental treatment, we always recommend that you get in touch or complete our online dental estimate form.

Alternatively, if you’d like to speak to one of our team members please call us on 1300 134 060.

Dental disclaimer:

This estimate is valid for a period of one month only. Any change to the course of dental treatment included in this estimate, or lodgement of other dental claims prior to this may result in a variation to the benefit payable. HIF will not pay any benefits if the services are provided as a Picture, Video, Telephone or Online Consult with the registered dentist/orthodontist. Dental services need to be an in-person consult with a registered dentist for a benefit to be payable by HIF.

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