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If you'd like to add Extras Cover to an existing HIF Hospital policy, please complete a Variation Form online and email a copy back to us at hello@hif.com.au. Alternatively, please feel free to call us on 1300 134 060.

Once your request has been actioned, a letter will be sent to your preferred method of communication (post or email).

A confirmation email will be sent to your nominated email address upon joining HIF. This email will welcome you to HIF, and provide you with all the information you need to know about your policy. It will then take approximately seven working days for your application to be processed into our system, then a second email will be sent advising you of your HIF member number and confirming your membership details. Please rest assured that you are automatically covered from your chosen commencement date though; the processing of your application is simply an admin requirement at our end in order to activate your membership in our system. 

We hope you don’t, but if you decide to terminate (or transfer) your HIF policy, that's no problem; it's entirely your choice. We understand that you have your reasons for cancelling and we promise to ensure the process is as easy as possible. To request a policy cancellation, please complete our online cancellation form or call us on 1300 134 060. Before you do though, it may be worth considering the quick points here, just in case any apply to your personal situation (such as financial hardship or suspending while overseas).