You can use your Extras cover for any included recognised Extras service delivered by a recognised provider. Extras services include treatment by Allied Health service professionals such as dentists, optometrists and physiotherapists (and many more), providers of natural therapies such as acupuncture, remedial massage therapy, myotherapy and traditional Chinese medicine, and a range of healthy lifestyle services including health management and weight loss.
How do I know which Extras providers are recognised by HIF?
Most Extras providers are automatically recognised by HIF as they are Allied Health Service Professionals and registered with the Australian Health Practitioner Regulation Agency (AHPRA) which regulates health practitioners and health service delivery standards in partnership with the National Boards for health disciplines such as dental, pharmacy, psychology, optometry, chiropractic, etc. HIF applies formal qualification and clinical efficacy guidelines to assist in recognising Extras providers in service areas which are not regulated by AHPRA. If you are unsure if a provider is recognised by HIF simply call us on 1300 134 060.
Why do we not have a preferred provider program like other health funds?
HIF believes that our members are entitled to the same benefit conditions no matter which HIF recognised provider they choose. With the exception of optical, we do not have any contractual Extras preferred provider arrangements due.
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