We hope you don’t, but if you decide to terminate (or transfer) your HIF policy, that's no problem; it's entirely your choice. We understand that you have your reasons for cancelling and we promise to ensure the process is as easy as possible. To request a policy cancellation, please complete our online cancellation form or call us on 1300 134 060. Before you do though, it may be worth considering the quick points here, just in case any apply to your personal situation (such as financial hardship or suspending while overseas).
With regards to ambulance cover, we don’t currently offer ambulance-only insurance. Instead we include it as a standard benefit on all of our Hospital and Extras Cover policies. To find out more visit our Ambulance Cover webpage.
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